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⏰Project Timeline: May 2018 - May 2019 🎩Role - User Experience Designer 👥Team: 5 peeps

Prepared multiple heuristic evaluations and logged in Confluence. This task helped us in identifying current problems and weak spots where we missed to focus and where we lacked usability importance.

Asked a sample user group to perform a simple task while observing them to identify where an ideal user would have trouble and need help to proceed further. This study is recorded for further analysis.

Had direct interactions with engineers to clearly understand all current modules, it's flow, purpose, inputs needed, use cases etc.. Had individual sessions, explaining all widget properties and contextual dialogs from WPF and Web designers.

Shortlisted 7 competitors event we found many related products online as we looked. Starting from Sign-up to Collaborate, used all apps and analyzed each step they have used to understand how they guide a new user, what help is provided, simplicity and features provided for building a dashboard.

With all random information, we formulated a mind tree. This was used to group information, identify features, form task flows etc...

All modules are broken down and analyzed and documented along with competitors screenshots and notes. This was then used in discussions to formulate IA and Wireframe.

Defined a Task flow to go with after discussing multiple flows and architectures derived from the above processes.

Had multiple discussions for each module with the team. Help us to find new ideas and refine them to our needs, gain more insight, solve problems, come up with better usability solutions, define feature grouping and hierarchy etc..

To start planning the way the screens are functionally categorized, connected, and hierarchically arranged, I drafted sitemaps considering the interaction must in control of the user.

Next, I moved on to creating the user flows, looking at how each user would complete a critical task. the flows were made considering the fact that with the senior adult who has very low technical proficiency.

Using the information hierarchy, I created wireframes on paper. I tried to make them as detailed as possible to ensure that minimum changes needed to be done while I design mockups on Sketch.

Before I start the visual design, I made up a product style guide along with the primary color which I rapidly mood-boarded for this process and for the product. I used SF Roboto, Because of the very good readability by its nature.

I gave the phone to two users with Sketch mirror And done some rapid basic user validation along with Assisbility, Along with the Sketch prototype, and observed how the user interacts with the interfaces. Through my observation, I can tell that susses rate of the product interaction is about 85%.

​With actual UI in place, we are defining live interactions with Principle tool. This will help the developer to understand the exact interaction needed, it could be a Micro Interaction for Icons & Components or page/screen Interactions for UI aesthetics.

In this design challenge project, Brainstorming multiple times is very helpful to understand the user needs more clearly. I spent more time on brainstorming and user research than before for this project and I learned a lot about the senior adult and their specific needs.